Future TechnologyFuture Technology
SOFTWARE

The FTC Says Amazon Overcharged Advertisers 20 Billion Dollars

· 2 min read · By Future Technology

Key takeaways

  • The FTC and 22 state attorneys general allege Amazon overcharged advertisers by more than 20 billion dollars since 2019
  • Amazon says the average winning bid for a sponsored product search ad fell 50 percent between 2019 and 2024
  • The complaint argues inflated ad costs reached shelf prices, which makes this a shopper story rather than a seller dispute

Twenty billion dollars. That is the figure at the centre of the FTC Amazon advertising lawsuit filed on 31 August, joined by attorneys general from 22 states.

What the FTC Amazon advertising lawsuit claims

The complaint says Amazon manipulated the auction that decides which sponsored listings appear in search results, and that it misled roughly 1.2 million advertising customers about how pricing and placement worked. More than 500,000 of those customers are small and medium businesses. The alleged overcharging runs from 2019 to now.

Sponsored placement is not a side business for Amazon. It sits between almost every shopper and almost every product on the site, and the mechanics of that middle layer have never been public. Regulators are arguing that the people paying for it were never told how it worked.

Amazon disputes the framing with its own numbers

Amazon leans on two figures in response. It says advertisers saved more than 8 billion dollars between 2021 and 2025 because relevance was weighted into the auction rather than raw bid size. It also says the average winning bid for a sponsored product search ad fell 50 percent between 2019 and 2024.

Both sides are describing the same auction and reaching opposite conclusions about who benefited from it. That is what a court will have to unpick.

The consumer angle most coverage skips

The complaint does not stop at seller harm. It argues that inflated advertising costs were passed through into the price of the product itself, which makes this a shopper story rather than a trade dispute. Anyone who has bought anything on Amazon since 2019 sits inside that argument.

We have written before about how component prices work their way through to what you actually pay, and the logic here is the same. Costs upstream rarely stay upstream.

What to watch

This is the third major federal action against Amazon, and penalties could run into the billions. The more useful thing to watch is disclosure. If discovery forces Amazon to explain how the sponsored listing auction ranks results, that document will matter more to sellers than any fine.

Regulators are pulling at the same thread elsewhere. The EU spent late August designating ChatGPT a search engine under the Digital Services Act, which carries its own obligation to publish how ranking works. Two jurisdictions, two very different products, one demand: show the ranking.

Sources

Get the briefing, free

The biggest tech story, explained in 3 minutes every weekday. Choose your briefings →

Free. No spam. Unsubscribe in one click.